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Your privacy matters to us. We promise to keep your personal information safe and secure. We will clearly explain how we collect and use your personal information.
This Privacy Policy explains how Baji collects and uses your personal information when you use our website.
If you do not agree with any part of this Privacy Policy, please stop using our website immediately. Remember, if you register an account, place bets, or transfer money on our website, it means you fully accept our Terms and Conditions and this Privacy Policy. You can stop using our website anytime you want. However, we might still need to keep some of your information because of legal reasons.
Who Controls Your Information?
In this Privacy Policy, “we”, “us”, or “our” means Baji and our related companies. We decide how your personal information is collected and used. Under European data protection laws, we are called the “data controller”.
Your Personal Information: What We Collect and Why
When you use our website, we need to collect some personal details to give you access to different features and services. This information helps us manage your account, process payments, and ensure a safe experience for all users.
When Do We Collect Your Information?
We collect your details when you:
Sign up for an account on Baji
Use the website and provide information voluntarily
Share details in public sections of the website
Contact our customer support team for help
What Information Do We Collect?
The details we may ask for include:
Username
Full name (first and last)
Email address
Home address
Phone number
Billing address
Identity verification documents
Proof of address
Transaction history (bets, payments, withdrawals)
Website preferences (how you interact with our site)
Other details you provide while using our platform
Credit/debit card details or other payment methods
Why Do We Need This Information?
We collect this data to:
Process payments and manage your account
Follow security rules and prevent fraud
Protect minors from using the platform
Improve your experience by personalizing services
You can update or change your details anytime by contacting our customer support team.
We never share your information with outsiders except trusted partners mentioned in our privacy policy.
We record all phone calls to and from our Customer Support Center. This helps us:
Train our team to provide better service
Ensure security and protect your information
Resolve any issues related to the service you received
These recordings are used only for these purposes and handled with care.
If you take part in any social features we offer, like chat rooms, we may store, record, or process the information shared. This helps us maintain a safe and enjoyable experience for all users.
At Baji, we work hard to make our website easy to use and accessible online. To do this, we collect data about how you interact with our site, but this information does not personally identify you.
When you use our services, our system automatically keeps a record of:
Your IP address (where your connection comes from)
Time and date of access
Pages you visit on our site
Language preferences
Crash reports (if the software stops working)
Type of browser you use
This data helps us improve our services and ensure everything runs smoothly.
To make sure our website runs smoothly and gives you the best experience, Baji uses cookies. These small data files help improve how our platform works and enhance your browsing experience.
We use your personal details in different ways, depending on the purpose. These include:
Your rights depend on the category your information falls under. Below, we explain what each right means and how you can use it.
We use your personal information to allow you to access our website, create your account, participate in online sports betting and casino games, and receive customer support.
To provide these services, we may share your details with trusted third-party organizations working on our behalf. More details are available in the Sharing Information section.
Using your personal information in this way is essential for delivering our services. If you do not agree, the only option is to stop using our services and close your account.
Baji may use your identification document and proof of address to verify your identity, prevent fraud, and promote responsible gambling.
We may also conduct security checks at any time to confirm your registration details, monitor transactions, and ensure compliance with our Terms and Conditions and legal requirements. These checks may include credit reports or verification through third-party databases.
If you have given us permission, we will send you offers and promotions through email, SMS, or online. We do not share your information with third parties for their own marketing purposes.
You have the right to withdraw your consent or change your marketing preferences at any time.
If you believe the personal information we have about you is incorrect, you have the right to request a correction. If you cannot update the information through My Account, please contact info@baji.live for assistance.
If you would like a copy of the personal information we hold about you, you should request it through live chat or by emailing info@baji.live and we will provide you with a form to complete. The form is not compulsory but helps us to provide you with the information you are looking for in a timely manner. To ensure the security of your personal information, we will ask you for valid proof of identity and once we’ve received it we will provide our response within one month. If your request is unusually complex and likely to take longer than a month, we will let you know as soon as we can and tell you how long we think it will take, such request may also incur an administration cost.
You can request the deletion of your personal data if there is no valid reason to continue processing it. However, this right is not absolute and applies only in specific situations.
We cannot delete your data if it is required for:
Freedom of expression and information.
Compliance with legal obligations.
Performing tasks in the public interest or under official authority.
Archiving, scientific, historical, or statistical research where deletion would affect the outcome.
Establishing, exercising, or defending legal claims.
We may share your personal data with third parties in the following situations:
Your personal information may be stored and processed in any country where we or our partners operate. By using our services, you agree to the transfer of your data outside your country. If we transfer your data outside the EEA or approved regions, we take steps to ensure it is protected, such as:
We prioritize security and use advanced techniques to protect your information. All personal data you provide is stored in an encrypted, password-protected database within our secure network, safeguarded by state-of-the-art firewall software.
Our services support SSL Version 3 with 128-bit encryption to keep your data safe. We also ensure that our subsidiaries, agents, affiliates, and suppliers follow strict security measures to protect your information.
We keep your personal information for as long as necessary for legal or business purposes. The retention period is determined by local laws, contractual obligations, and customer expectations. Once your data is no longer needed, we securely delete or destroy it.
We cannot guarantee the security of any information you share with third-party websites that link to or from our services. These websites are independently owned and operated, and any data they collect is subject to their own privacy policies.
Our website may include links to external sites that are beyond our control and not covered by this Privacy Policy. If you visit these sites, their operators may collect and use your information according to their own policies, which may differ from ours. We are not responsible for their functionality, security, or any errors that may occur on these linked websites.
Google Analytics is a web analysis tool provided by Google Inc. that helps track and analyze how users interact with Baji. It collects data to generate reports on website activity and may share this information with other Google services.
Google may also use the collected data to personalize ads within its advertising network.
Data collected:
Cookies (to track user behavior)
Usage data (such as page visits and interactions)
Our services are provided “AS-IS” and “AS-AVAILABLE”, without any guarantees or liability. We are not responsible for events beyond our control.
Due to the complexity and evolving nature of technology, we cannot guarantee error-free performance regarding the privacy of your personal information. We are not liable for any indirect, incidental, consequential, or punitive damages related to the use or disclosure of your personal information.
We may update this Privacy Policy from time to time, so we encourage you to review it regularly.
If we make significant changes, we will inform you in advance through email, a notice on our website, or other communication channels. You will have enough time to review and understand the updates before they take effect.
We will not enforce major changes without your explicit consent. However, if you choose not to accept the updates within the given timeframe, we may be unable to continue providing some or all of our products and services.
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